EVERYTHING YOU NEED TO KNOW

Want to find out more about the Spring Creek Natural Gas Expansion project? How natural gas can provide the affordable comfort your home deserves? Or what to consider when converting or installing appliances? The answers to these questions and more can be found below.

WHAT ARE THE COSTS ASSOCIATED WITH SWITCHING TO NATURAL GAS?

If your home is located along the planned construction route within the Spring Creek Expansion Area, and you request natural gas service with adequate notice, you will not be responsible for up-front expenses to extend the service line to your home.

You will be responsible for all beyond the meter installation costs, including all in-home costs necessary to facilitate the conversion to natural gas and any appliance conversions. Customers have one year to convert their appliances to natural gas from the time Southwest Gas completes the installation of their home’s service line.

All beyond the meter costs are in addition to any other applicable rates or charges included in Southwest Gas’ tariff. One such tariff charge, which is unique to Spring Creek Expansion Area residential customers, is a $35 per meter per month Infrastructure Expansion Charge (IEC).

This charge begins once your Southwest Gas meter is set and will be included on your monthly bill, regardless of your monthly usage. Similarly, commercial customers receiving natural gas service in the Spring Creek Expansion Area will be assessed a monthly IEC of $70 per meter per month, regardless of monthly usage.

In addition, if your home is located along the current construction route of the Spring Creek Expansion Area, Southwest Gas offers pre-conversion inspections. To help you understand the steps necessary to convert your appliances and to schedule a pre-conversion inspection, call 775-404-3449 or email springcreekoutreach@swgas.com. To learn more about converting your home to natural gas, click here.

CAN MY EXISTING APPLIANCES BE CONVERTED TO USE NATURAL GAS?

Many appliances that are fueled by other energy sources, such as propane or heating oil, can be converted. A Southwest Gas representative can provide you with a list of licensed contractors who will be able to help you with this process.

WHAT IS THE PROCESS TO CONVERT MY HOME?

Convert your home to natural gas in three simple steps:

1. Southwest Gas will install a new service line to your home and set a natural gas meter.
2. A plumber or other contractor will complete the conversion process and obtain the required inspections and permits.
3. Once your home passes any inspections needed, we’ll turn on your gas.

Now you can start enjoying the many benefits of having natural gas in your home!

Learn more about converting your home to natural gas. Ready to make the switch? Get started today!

HOW DO I FIND A LICENSED CONTRACTOR OR APPLIANCE DEALER?

Whether you’re installing, replacing or upgrading natural gas appliances in your home or business, Southwest Gas can help you find licensed contractors and appliance dealers in the Elko/Spring Creek area.

Use our simple online referral program to find an expert and let them know that Southwest Gas referred you — it’s as easy as 1-2-3!

  1. Visit the program website.
  2. Search using your Zip Code.
  3. Call or email the contractor to schedule service.

Here are some quick questions to ask before they arrive:

  • Can you provide a quote?
  • What does the service include?
  • Are there any additional costs or available promotions?

Learn more at swgas.com/referrals.

HOW CAN I SIGN UP FOR NATURAL GAS SERVICE?

We are reaching out to residents who live along the current construction route. If you are along this route, please call 775-404-3449 or email springcreekoutreach@swgas.com to sign up.

If you are not on the current route, hang tight! Once we know your home is on our construction route, we will be reaching out via mailed notices and going door-to-door in your neighborhood.

HOW IS NATURAL GAS DELIVERED TO MY HOME?

Southwest Gas delivers natural gas directly to homes through an underground pipeline system. This system includes three essential parts: the main line which services your neighborhood; a service line that connects the main line to your gas meter; and house lines to deliver gas from the meter to your appliances. Learn more about the steps to convert.

WHAT FACTORS SHOULD I CONSIDER WHEN DECIDING WHETHER TO CONVERT TO NATURAL GAS?

  • The existing energy sources used in your home or business (electric, propane, etc.)
  • Appliances that could be converted or replaced
  • The amount of energy consumed

HOW CAN I USE NATURAL GAS?

  • Space Heating
  • Water Heating
  • Clothes Drying
  • Cooking
  • Fireplaces
  • Pool and Spa Heating
  • Barbecue Grills
  • Firepits
  • Backup Generators

WHAT ARE THE COSTS ASSOCIATED WITH SWITCHING TO NATURAL GAS?

If your home is located along the planned construction route within the Spring Creek Expansion Area, and you request natural gas service with adequate notice, you will not be responsible for up-front expenses to extend the service line to your home.

You will be responsible for all beyond the meter installation costs, including all in-home costs necessary to facilitate the conversion to natural gas and any appliance conversions. Customers have one year to convert their appliances to natural gas from the time Southwest Gas completes the installation of their home’s service line.

All beyond the meter costs are in addition to any other applicable rates or charges included in Southwest Gas’ tariff. One such tariff charge, which is unique to Spring Creek Expansion Area residential customers, is a $35 per meter per month Infrastructure Expansion Charge (IEC).

This charge begins once your Southwest Gas meter is set and will be included on your monthly bill, regardless of your monthly usage. Similarly, commercial customers receiving natural gas service in the Spring Creek Expansion Area will be assessed a monthly IEC of $70 per meter per month, regardless of monthly usage.

In addition, if your home is located along the current construction route of the Spring Creek Expansion Area, Southwest Gas offers pre-conversion inspections. To help you understand the steps necessary to convert your appliances and to schedule a pre-conversion inspection, call 775-404-3449 or email springcreekoutreach@swgas.com. To learn more about converting your home to natural gas, click here.

CAN MY EXISTING APPLIANCES BE CONVERTED TO USE NATURAL GAS?

Many appliances that are fueled by other energy sources, such as propane or heating oil, can be converted. A Southwest Gas representative can provide you with a list of licensed contractors who will be able to help you with this process.

WHAT IS THE PROCESS TO CONVERT MY HOME?

Convert your home to natural gas in three simple steps:

1. Southwest Gas will install a new service line to your home and set a natural gas meter.
2. A plumber or other contractor will complete the conversion process and obtain the required inspections and permits.
3. Once your home passes any inspections needed, we’ll turn on your gas.

Now you can start enjoying the many benefits of having natural gas in your home!

Learn more about converting your home to natural gas. Ready to make the switch? Get started today!

HOW DO I FIND A LICENSED CONTRACTOR OR APPLIANCE DEALER?

Whether you’re installing, replacing or upgrading natural gas appliances in your home or business, Southwest Gas can help you find licensed contractors and appliance dealers in the Elko/Spring Creek area.

Use our simple online referral program to find an expert and let them know that Southwest Gas referred you — it’s as easy as 1-2-3!

  1. Visit the program website.
  2. Search using your Zip Code.
  3. Call or email the contractor to schedule service.

Here are some quick questions to ask before they arrive:

  • Can you provide a quote?
  • What does the service include?
  • Are there any additional costs or available promotions?

Learn more at swgas.com/referrals.

HOW CAN I SIGN UP FOR NATURAL GAS SERVICE?

We are reaching out to residents who live along the current construction route. If you are along this route, please call 775-404-3449 or email springcreekoutreach@swgas.com to sign up.

If you are not on the current route, hang tight! Once we know your home is on our construction route, we will be reaching out via mailed notices and going door-to-door in your neighborhood.

HOW IS NATURAL GAS DELIVERED TO MY HOME?

Southwest Gas delivers natural gas directly to homes through an underground pipeline system. This system includes three essential parts: the main line which services your neighborhood; a service line that connects the main line to your gas meter; and house lines to deliver gas from the meter to your appliances. Learn more about the steps to convert.

WHAT FACTORS SHOULD I CONSIDER WHEN DECIDING WHETHER TO CONVERT TO NATURAL GAS?

  • The existing energy sources used in your home or business (electric, propane, etc.)
  • Appliances that could be converted or replaced
  • The amount of energy consumed

HOW CAN I USE NATURAL GAS?

  • Space Heating
  • Water Heating
  • Clothes Drying
  • Cooking
  • Fireplaces
  • Pool and Spa Heating
  • Barbecue Grills
  • Firepits
  • Backup Generators

WANT TO KNOW MORE?

We’d love to connect with you! Our team of experts is here to answer your questions. Give us a call or drop us a line to learn more about the process and status of your conversion.